My most recent experiences and insights
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Two Deaths Foretold. Lessons Learned
It is often surprising how two very similar situations can end up with totally different outcomes. In this case the observer is the same. The difference in the user experience depends on how the provider acts. I have recently encountered two similar situations: two products that I use that are going to be discontinued. The Read more
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Digital Kit: Bureaucratizing Digitalization
It is striking that when searching for “Kit Digital” in Google, no ads appear for companies that offer services associated with these aids. Similarly, almost everything that appears on Twitter about #kitdigital is institutional advertising. There are very, very few companies that use that hashtag to advertise and get new projects. People are going to Read more
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Technophiles vs technophobes
What do we humans do the first time we have a conversation with an artificial intelligence that comes within our reach? I don’t think I’m the only one who, within two minutes, is already trying to get it wrong and put it on the spot and have a few laughs with friends by making a Read more
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“Run over” by an Artificial Intelligence
Just 2 weeks ago, I gave a talk on “digital skills” to university students. The basic objective was to make them understand that either you keep up with technology or you will get run over by it. And I actually gave quite a few examples on the evolution of Artificial Intelligence. There were many other Read more
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Social is becoming less and less social
Social is supposed to refer to relationships between humans. And social networks are the result of establishing such relationships. People connecting with people. Platforms that allow people to tell whatever is on their minds. And other people can read it, listen to it, see it. And give their opinion. With hearts, thumbs or, if you’re Read more
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On the Treasury, the Judiciary and the security of your business
I know this is not the first time I have spoken about this. And, probably and sadly, it will not be the last. News in the press these days: A hack through the judiciary steals data of half a million taxpayers from the Treasury. The Information Services speak of an unprecedented data leak that also Read more